Most of the paintings I have sold online have been to local patrons. They typically email for details and make an appointment to come and view in person. So in fact they are not actually buying online but rather finding it online and doing the transaction in person. There have been a few that have purchased without seeing the actual painting. I give them credit as this takes some degree of trust. To make that process as comfortable as possible I make myself available to the patron in a few different ways;
First of all, the fact that the Patron is speaking with me, the artist and can ask any number of questions and get answers promtly is one form of comfort and assurance. Another is to speak with me on the telephone. To hear a real voice and to refer to the painting as a painting and not an item. To be able to describe it in detail and it's heritage and creation. This is very assuring.
More than anything I beleive that just being available to online Patrons is the best way to give confidence in the reality and quality of the Painting in question. I use a Blackberry with email option so that I can respond when ever and where ever a call or email comes in.
Once a Patron has made a succesful purchase and has received thair painting, and the packaging we use is the most protective reasonably available, the tone is set then for future purchases.
There have been many return Patrons. I appreciate their confidence in me.
The Artists Journey
This is my blog page and it is where I get to be the opinionated man that I really am. The views are my own.
I invite your replies and comments, on my virtual welcome mat.
This sketch above became this finished painting below
The Pine Tree Painter.
How did I become known as the Pine Tree Painter? You could say I paint a lot of Pine Trees, that would be true. I paint a lot of other things too, but Pine Trees, Spruce Trees, Birch and others seem to be a continuous string in what i do. I just like the way they stand there like a custodian of the land. or a greeter to nature. So, I continue down the path with the Pine Tree Painter name on my head, It's ok.